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scenarios for business
how does hosted exchange help your business?
Email is at the heart of business communication, and hardly any businesses function without it. However, many companies are not only using unsophisticated email systems with limited functionality, but are also spending far too much time and money maintaining them. By contrast, Hosted Exchange delivers feature rich, business class email, but with simplicity, low costs and without a lengthy set-up process. In doing so, Exchange email from the cloud addresses a number of key problems faced by SMBs.
| Benefits
No capital requirement
No infrastructure management
Low cost per user
Full mobile and BlackBerry support
Backup and archiving
Highly available anywhere
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As a user, you simply enjoy the benefits of not having to worry about your Exchange or Small Business Server system. We ensure the system does not crash, fall over, get attacked or any of the other things that could happen to prevent your business from communicating.
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What scenarios can Hosted Exchange aid?
Budget constraints >
One problem faced by all businesses, now more than ever, is a tight budget. Whilst demand for the latest IT services continues to increase, it’s becoming ever more difficult to get CapEx sign off for IT projects.
Solution
No capital expenditure - Hosted Exchange is provided on a simple, per user, monthly subscription. This means no capital expenditure is required, all costs are transparent and predictable, and you only pay for your actual users.
Insufficient email functionality >
Too many businesses are still stuck using simplistic email platforms that don't reflect either the central importance of email communication or the functionality of the technologies available today, but they don't have the resources available to upgrade.
Solution
Feature-rich Exchange with Outlook 2007 - Hosted Exchange comes with MS Outlook 2007 for free and a set of rich, enterprise-class features such as shared calendars and contacts, public folders, support for BlackBerry and/or iPhone integration, OWA (Outlook Web Access) and much more, provided on a simple, per user, monthly subscription. This means no capital expenditure is required, all costs are transparent and predictable, and you only pay for your actual users.
Remote workers >
Businesses of all sizes are increasingly looking to enable remote workers, both those on the road and those wanting to work from home for some or all of their working week. This can present serious challenges to IT teams, who have to provide the platform to make this possible.
Solution
Anywhere access - Hosted Exchange can be accessed from anywhere with an internet connection thanks to OWA (Outlook Web Access) functionality. What's more, we can even integrate and sync your email with your BlackBerry or iPhone, meaning you can have truly mobile access to your email.
Business continuity / disaster recovery required >
Approximately 80% of businesses that suffer a severe IT failure close within 18 months and, even without such a catastrophe, any unplanned downtime can have a huge financial impact. However, whilst this creates an obvious need for business continuity provisions, building truly resilient, n+1 IT solutions is often prohibitively expensive.
Solution
Complete security and availability - we take advantage of the economies of scale we enjoy to deliver an email service that’s completely secure, backed-up, disaster-proof, has SLA-guaranteed availability and is supported 24/7 by exclusively UK-based teams, meaning you need never lose vital data or be unable to access your email again. We also offer comprehensive anti-spam and anti-virus protection as an optional add-on.
Time pressures >
With so many things to focus on, it’s difficult for IT teams to find the time to implement new projects. Given that new solutions require rigorous research, finding reliable partners, lengthy sign-off and procurement processes, learning new technologies, then finally installing, configuring and deploying the solution, it’s hardly surprising that this can be painfully cumbersome.
Solution
Instant, agile IT - Hosted Exchange can be deployed immediately, on any scale - it doesn’t require hardware investment or CapEx, nor is it necessary to worry about choosing from multiple vendors or learning any new technologies.
IT staff overstretched >
Most IT teams have to spend time dealing with the day-to-day headaches of managing, maintaining and supporting their business email systems, leaving them too little time to concentrate on their true function of actively adding value to the business.
Solution
Let ThinkGrid do the work - with Hosted Exchange, ThinkGrid delivers 99.99% SLA-guaranteed availability, taking care of all maintenance and upgrades, and our exclusively UK-based support teams are available to you 24/7.
Multiple locations >
Despite not having the reach of larger enterprises, many small and medium-sized businesses have multiple offices/sites and need to maintain a consistent IT infrastructure between them. The obvious difficulties of mass managing infrastructure across multiple locations make this a time and resource-consuming business.
Solution
Unified hosted infrastructure - by using centrally hosted email services, you can easily unify email across multiple locations without the hassle and expense of building a multi-site email infrastructure in-house.
Business subject to industry regulations >
Many businesses, particularly the professions, are subject to increasingly stringent IT regulations. However, retaining vast amounts of email data in order to ensure compliance, as well as the hassles of controlling employee communications, is expensive and management-intensive.
Solution
Central management, optional archiving - Hosted Exchange means all users can be centrally managed, and our optional email archiving features offer a simple, low cost way to ensure compliance with industry regulations. Even for those not subject to stringent regulations, the ability to easily store, search for and retrieve emails can be of huge business benefit.
Moving offices >
With a traditional internal email system running on servers in-house, moving offices is a headache, for obvious reasons. As well as the physical efforts involved at both ends, email will be unavailable during the move.
Solution
Centrally hosted email - with Hosted Exchange, on the other hand, all email services are run centrally and are always available.
No IT infrastructure >
Starting a business means building things from scratch and, for almost all businesses, that will include setting up an email system. With no existing system in place to deliver business class email, this is just another obstacle start-ups have to overcome before they can get up and running.
Solution
None needed - Hosted Exchange from ThinkGrid runs your business email off our state-of-the-art infrastructure, with no hardware requirements at your end. We’ll even provide Microsoft Outlook 2007 to you for free.
No IT experience >
Outside of IT specific businesses, most start-ups will have little or no IT expertise, and probably equally little desire to acquire it. With the myriad other issues requiring attention in order to get a business up and running, IT headaches are the last thing most entrepreneurs want to deal with.
Solution
None needed - ThinkGrid's model will take the IT pain away! We do all the work of setting up your email accounts for you, and our UK-based support teams are on hand to help 24/7.
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